Refund policy

We have a no return policy, which means all sales are final and no returns are permitted.

If our product does not meet you expectations, we ask that you kindly reach out to us so we can make it right.

You can always contact us with any questions at westcountrymills@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
All of our items cannot be returned, because they are perishable goods (food products).

 

Refunds
If you have proved to us that the product you received or defective, then we will either offer you store credit for new product or fully refund you your order amount. We will notify you once we’ve received and reviewed your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at westcountrymills@gmail.com.